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You
are entitled to be treated with courtesy and
consideration at all times by your lawyer
and the other lawyers and personnel in your
lawyer's office.
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You
are entitled to an attorney capable of handling
your legal matter competently and diligently,
in accordance with the highest standards of
the profession. If you are not satisfied with
how your matter is being handled, you have
the right to withdraw from the attorney-client
relationship at any time (court approval may
be required in some matters and your attorney
may have a claim against you for the value
of services rendered to you up to the point
of discharge).
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You
are entitled to your lawyer's independent
professional judgment and undivided loyalty
uncompromised by conflicts of interest.
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You
are entitled to be charged a reasonable fee
and to have your lawyer explain at the outset
how the fee will be computed and the manner
and frequency of billing. You are entitled
to request and receive a written itemized
bill from your attorney at reasonable intervals.
You may refuse to enter into any fee arrangement
that you find unsatisfactory. In the event
of a fee dispute, you may have the right to
seek arbitration; your attorney will provide
you with the necessary information regarding
arbitration in the event of a fee dispute,
or upon your request.
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You
are entitled to have your questions and concerns
addressed in a prompt manner and to have your
telephone calls returned promptly.
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You
are entitled to be kept informed as to the
status of your matter and to request and receive
copies of papers. You are entitled to sufficient
information to allow you to participate meaningfully
in the development of your matter.
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You
are entitled to have your legitimate objectives
respected by your attorney, including whether
or not to settle your matter (court approval
of a settlement is required in some matters).
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You
have the right to privacy in your dealings
with your lawyer and to have your secrets
and confidences preserved to the extent permitted
by law.
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You
are entitled to have your attorney conduct
himself or herself ethically in accordance
with the Code of Professional Responsibility.
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You
may not be refused representation on the basis
of race, creed, color, religion, sex, sexual
orientation, age, national origin or disability.
